At Best IPTV (https://bestiptv.com.co/), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our IPTV services. By using our services, you agree to the terms below.


1. Information We Collect

When you subscribe or use Best IPTV, we may collect the following:

  1. Personal Information:

    • Name, email address, WhatsApp number (if provided).

    • Payment details (processed securely through third-party payment gateways; we do not store full credit card numbers).

  2. Device Information:

    • Device type (Smart TV, Fire Stick, Android TV, MAG box, computer).

    • IP address, operating system, app version, and browser type.

  3. Service Usage Data:

    • Channels viewed, streaming quality, session duration.

    • Errors, buffering issues, and app crashes for service improvement.


2. How We Use Your Information

We use the collected information for:

  • Providing and maintaining your IPTV subscription.

  • Improving streaming quality and app performance.

  • Customer support and troubleshooting.

  • Communicating service updates, offers, or policy changes.

  • Preventing fraud, abuse, or unauthorized access.


3. Sharing Your Information

  • We do not sell or rent your personal information.

  • We may share your data with:

    • Service providers who help us deliver IPTV services (payment processors, cloud servers).

    • Legal authorities, if required by law or to protect our rights.


4. Cookies and Analytics

  • Our website may use cookies or analytics tools to improve your browsing experience.

  • Cookies do not store personal credentials.

  • You can disable cookies in your browser, but some features may not work properly.


5. Security

  • We implement reasonable technical and organizational measures to protect your information.

  • Your account credentials should be kept private and secure. Sharing accounts may compromise security and lead to suspension.


6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate data.

  • Request deletion of your account and personal data.

  • Opt-out of promotional communications.

To exercise any of these rights, contact us via email or WhatsApp (see below).


7. Children’s Privacy

  • Best IPTV is not intended for children under 18.

  • We do not knowingly collect information from minors.


8. Changes to This Policy

  • We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements.

  • Continued use of Best IPTV after changes constitutes acceptance of the updated policy.


9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, contact us:


By using Best IPTV, you consent to the collection and use of your information as described in this Privacy Policy.