At Best IPTV (https://bestiptv.com.co/), we strive to provide a reliable and high-quality IPTV experience. Please read our refund and cancellation policies carefully before subscribing.
1. Subscription Terms
All IPTV subscriptions are prepaid for the selected duration (monthly, quarterly, or yearly).
Subscriptions are tied to your account and/or device and cannot be transferred to another user.
Service access begins immediately after payment confirmation.
2. Refunds
Refunds are generally not provided once a subscription has been activated.
Refund requests may be considered only in exceptional circumstances, such as:
Technical issues caused by our servers that cannot be resolved promptly.
Incorrect billing or payment errors verified by our team.
To request a refund, contact us within 48 hours of your payment:
Email: Info@bestiptv.com.co
WhatsApp: +212 6690645
Each refund request is evaluated on a case-by-case basis. Approval is at the discretion of Best IPTV.
3. Cancellations
You can cancel your subscription at any time.
Canceling a subscription does not automatically grant a refund for the remaining period.
After cancellation, your service will continue until the end of your current billing period.
4. Service Issues and Support
If you experience service interruptions, buffering, or channel issues, please contact our support team before requesting a refund.
We provide technical assistance via WhatsApp or email to resolve most problems quickly.
5. Limitations
Refunds are not available for:
Expired subscriptions.
Misuse of service, including account sharing.
Inability to access channels due to local restrictions or insufficient internet speed.
Any attempt to exploit our refund policy fraudulently will result in service termination.
6. Contact Us
For all subscription, refund, or cancellation inquiries:
Website: https://bestiptv.com.co/
Email: Info@bestiptv.com.co
WhatsApp: +212 6690645